Package | Description |
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co.ecg.alpaca.toolkit.generated.datatypes |
Modifier and Type | Field and Description |
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AgentStatistics |
CallCenterAgentStatistics14sp9.statistics |
Modifier and Type | Method and Description |
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static AgentStatistics |
AgentStatistics.fromProxy(BroadWorksServer bws,
AgentStatisticsProxy proxy)
Re-inserts non-serializable information into a Proxy class in order to regain the source DataType class
|
static AgentStatistics |
AgentStatistics.getFromNode(Node node)
Retrieves an elements of type AgentStatistics by parsing an XML node.
|
static AgentStatistics[] |
AgentStatistics.getListFromNode(Node[] nodeList)
Retrieves an Array of elements of type AgentStatistics by parsing the XML node.
|
static AgentStatistics[] |
AgentStatistics.getListFromNode(Node node,
String elementName)
Retrieves an Array of elements of type AgentStatistics by parsing the XML node.
|
AgentStatistics |
CallCenterAgentStatistics14sp9.getStatistics() |
AgentStatistics |
AgentStatistics.setAverageCallSeconds(Integer averageCallSeconds) |
AgentStatistics |
AgentStatistics.setNumberOfCallsHandled(Integer numberOfCallsHandled) |
AgentStatistics |
AgentStatistics.setNumberOfCallsUnanswered(Integer numberOfCallsUnanswered) |
AgentStatistics |
AgentStatistics.setTotalStaffedSeconds(Integer totalStaffedSeconds) |
AgentStatistics |
AgentStatistics.setTotalTalkSeconds(Integer totalTalkSeconds) |
Modifier and Type | Method and Description |
---|---|
CallCenterAgentStatistics14sp9 |
CallCenterAgentStatistics14sp9.setStatistics(AgentStatistics statistics) |
Constructor and Description |
---|
CallCenterAgentStatistics14sp9(String agentUserId,
UserDisplayNames agentDisplayNames,
Boolean available,
AgentStatistics statistics) |
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