Package | Description |
---|---|
co.ecg.alpaca.toolkit.helper.information |
The helper.information package contains a set of classes that aid in the creation of BroadWorks Information objects.
|
Modifier and Type | Method and Description |
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CallCenterInformationBuilder |
CallCenterInformationBuilder.addAgentList()
Adds the CommonPhoneList information for the Call Center
|
CallCenterInformationBuilder |
CallCenterInformationBuilder.addAnnouncement()
Adds the Announcement information for the Call Center
|
CallCenterInformationBuilder |
CallCenterInformationBuilder.addBouncedCall()
Adds the BouncedCall information for the Call Center
|
CallCenterInformationBuilder |
CallCenterInformationBuilder.addComfortMessageBypass()
Adds the ComfortMessageBypass information for the Call Center
|
CallCenterInformationBuilder |
CallCenterInformationBuilder.addDistinctiveRinging()
Adds the DistinctiveRinging information for the Call Center
|
CallCenterInformationBuilder |
CallCenterInformationBuilder.addDNIS()
Adds the DNIS information for the Call Center
|
CallCenterInformationBuilder |
CallCenterInformationBuilder.addForcedForwarding()
Adds the ForcedForwarding information for the Call Center
|
CallCenterInformationBuilder |
CallCenterInformationBuilder.addHolidayService()
Adds the HolidayService information for the Call Center
|
CallCenterInformationBuilder |
CallCenterInformationBuilder.addNightService()
Adds the NightService information for the Call Center
|
CallCenterInformationBuilder |
CallCenterInformationBuilder.addOverflow()
Adds the Overflow information for the Call Center
|
CallCenterInformationBuilder |
CallCenterInformationBuilder.addQueues()
Adds the Queues information for the Call Center
|
CallCenterInformationBuilder |
CallCenterInformationBuilder.addStatisticsReporting()
Adds the StatisticsReporting information for the Call Center
|
CallCenterInformationBuilder |
CallCenterInformationBuilder.addStrandedCall()
Adds the StrandedCall information for the Call Center
|
CallCenterInformationBuilder |
CallCenterInformationBuilder.addSupervisorList()
Adds the SupervisorList information for the Call Center
|
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