public class UserCallCenter extends BroadWorksUserService
Modifier and Type | Class and Description |
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static class |
UserCallCenter.UserCallCenterAddSupervisedAgentListRequest
AlpacaLibrary Auto-Generated Java File
Assign agent(s) to a call center supervisor.
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static class |
UserCallCenter.UserCallCenterAgentDetailsGetRequest
AlpacaLibrary Auto-Generated Java File
Request to get the detail information of a Call Center Agent.
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static class |
UserCallCenter.UserCallCenterAgentDetailsGetResponse
AlpacaLibrary Auto-Generated Java File
Response to the UserCallCenterAgentDetailsGetRequest.
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static class |
UserCallCenter.UserCallCenterAgentSignOutRequest
AlpacaLibrary Auto-Generated Java File
This request signs-out a call center agent.
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static class |
UserCallCenter.UserCallCenterAgentSignOutResponse
AlpacaLibrary Auto-Generated Java File
Response to the UserCallCenterAgentSignOutRequest.
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static class |
UserCallCenter.UserCallCenterCallDispositionCodeGetAvailableListRequest
AlpacaLibrary Auto-Generated Java File
Get the list of available Call Center Call Disposition Codes to be used by a client.
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static class |
UserCallCenter.UserCallCenterCallDispositionCodeGetAvailableListResponse
AlpacaLibrary Auto-Generated Java File
Response to the UserCallCenterCallDispositionCodeGetAvailableListRequest.
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static class |
UserCallCenter.UserCallCenterDeleteSupervisedAgentListRequest
AlpacaLibrary Auto-Generated Java File
Delete agent(s) from a call center supervisor.
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static class |
UserCallCenter.UserCallCenterEnhancedReportingReportTemplateParamInfoGetRequest
AlpacaLibrary Auto-Generated Java File
Request to get the input parameter info for a call center report template.
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static class |
UserCallCenter.UserCallCenterEnhancedReportingReportTemplateParamInfoGetResponse
AlpacaLibrary Auto-Generated Java File
Response to UserCallCenterEnhancedReportingReportTemplateParamInfoGetRequest.
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static class |
UserCallCenter.UserCallCenterEnhancedReportingScheduledReportDeleteRequest
AlpacaLibrary Auto-Generated Java File
Request to delete a call center reporting scheduled report created by a supervisor.
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static class |
UserCallCenter.UserCallCenterEnhancedReportingScheduledReportGetRequest
AlpacaLibrary Auto-Generated Java File
Request to get a call center reporting scheduled report created by supervisor.
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static class |
UserCallCenter.UserCallCenterEnhancedReportingScheduledReportGetResponse
AlpacaLibrary Auto-Generated Java File
Response to UserCallCenterEnhancedReportingScheduledReportGetRequest.
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static class |
UserCallCenter.UserCallCenterEnhancedReportingScheduledReportModifyRequest
AlpacaLibrary Auto-Generated Java File
Request to modify a call center reporting scheduled report created by a supervisor.
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static class |
UserCallCenter.UserCallCenterGetAgentSupervisorListRequest
AlpacaLibrary Auto-Generated Java File
Get a list of supervisors for an agent on a given call center.
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static class |
UserCallCenter.UserCallCenterGetAgentSupervisorListResponse
AlpacaLibrary Auto-Generated Java File
Response to the UserCallCenterGetAgentSupervisorListRequest.
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static class |
UserCallCenter.UserCallCenterGetAvailableCallCenterListRequest
AlpacaLibrary Auto-Generated Java File
This request gets a list of all call centers which the user can be assigned to as an agent.
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static class |
UserCallCenter.UserCallCenterGetAvailableCallCenterListResponse
AlpacaLibrary Auto-Generated Java File
Response to the UserCallCenterGetAvailableCallCenterListRequest.
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static class |
UserCallCenter.UserCallCenterGetAvailableDNISListRequest
AlpacaLibrary Auto-Generated Java File
Request a list of available DNIS for agent to select.
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static class |
UserCallCenter.UserCallCenterGetAvailableDNISListResponse
AlpacaLibrary Auto-Generated Java File
Response to UserCallCenterGetAvailableDNISListRequest.
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static class |
UserCallCenter.UserCallCenterGetRequest
AlpacaLibrary Auto-Generated Java File
Get the user's call center settings and the list of call centers the specified user belongs to.
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static class |
UserCallCenter.UserCallCenterGetResponse
AlpacaLibrary Auto-Generated Java File
Response to the UserCallCenterGetRequest19.
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static class |
UserCallCenter.UserCallCenterGetSupervisedAgentListRequest
AlpacaLibrary Auto-Generated Java File
Get a list of agents supervised by a supervisor on a given call center.
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static class |
UserCallCenter.UserCallCenterGetSupervisedAgentListResponse
AlpacaLibrary Auto-Generated Java File
Response to the UserCallCenterGetSupervisedAgentListRequest.
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static class |
UserCallCenter.UserCallCenterGetSupervisorCallCenterListRequest
AlpacaLibrary Auto-Generated Java File
Get a list of call centers the user is assigned to as a supervisor.
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static class |
UserCallCenter.UserCallCenterGetSupervisorCallCenterListResponse
AlpacaLibrary Auto-Generated Java File
Response to the UserCallCenterGetSupervisorCallCenterListRequest.
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static class |
UserCallCenter.UserCallCenterModifyCallCenterListRequest
AlpacaLibrary Auto-Generated Java File
Request to modify the call center list for an agent.
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static class |
UserCallCenter.UserCallCenterModifyRequest
AlpacaLibrary Auto-Generated Java File
Modifies the agents call center settings and the availability for an agent in one or more Call Centers.
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static class |
UserCallCenter.UserCallCenterModifySupervisedAgentListRequest
AlpacaLibrary Auto-Generated Java File
Modifies a list of users to be supervised by a supervisor on a call center.
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user
outstandingRequests
broadWorksServer, populated
Constructor and Description |
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UserCallCenter()
The serializable constructor for the UserService
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UserCallCenter(User user)
Returns a UserService Object with the User Assigned
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waitForLoad
getBroadWorksServer, hasPopulated, setBroadWorksServer
public static final ServiceTag<UserCallCenter> tag
public UserCallCenter.UserCallCenterAgentDetailsGetResponse callCenterAgentDetails
public UserCallCenter.UserCallCenterEnhancedReportingReportTemplateParamInfoGetResponse callCenterEnhancedReportingReportTemplateParamInfo
public UserCallCenter.UserCallCenterEnhancedReportingScheduledReportGetResponse callCenterEnhancedReportingScheduledReport
public UserCallCenter.UserCallCenterGetAgentSupervisorListResponse callCenterAgentSupervisorList
public UserCallCenter.UserCallCenterGetResponse callCenter
public UserCallCenter.UserCallCenterGetSupervisedAgentListResponse callCenterSupervisedAgentList
public UserCallCenter.UserCallCenterGetSupervisorCallCenterListResponse callCenterSupervisorCallCenterList
@GwtIncompatible public UserCallCenter(User user)
user
- public UserCallCenter()
public String getClassName()
@GwtIncompatible public UserCallCenter.UserCallCenterAgentDetailsGetResponse getCallCenterAgentDetails()
@GwtIncompatible public UserCallCenter.UserCallCenterEnhancedReportingReportTemplateParamInfoGetResponse getCallCenterEnhancedReportingReportTemplateParamInfo()
@GwtIncompatible public UserCallCenter.UserCallCenterEnhancedReportingScheduledReportGetResponse getCallCenterEnhancedReportingScheduledReport()
@GwtIncompatible public UserCallCenter.UserCallCenterGetAgentSupervisorListResponse getCallCenterAgentSupervisorList()
@GwtIncompatible public UserCallCenter.UserCallCenterGetResponse getCallCenter()
@GwtIncompatible public UserCallCenter.UserCallCenterGetSupervisedAgentListResponse getCallCenterSupervisedAgentList()
@GwtIncompatible public UserCallCenter.UserCallCenterGetSupervisorCallCenterListResponse getCallCenterSupervisorCallCenterList()
@GwtIncompatible public DefaultResponse populate()
populate
in class BroadWorksObject
@GwtIncompatible public void push(User user)
push
in class BroadWorksUserService
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