com.e_c_group.bwptk
Class CallCenter

java.lang.Object
  com.e_c_group.bwptk.CallCenter

public class CallCenter
extends java.lang.Object

This represents an instance of a Broadworks CallCenter Service.

Method Summary

static CallCenter	add(Group g, java.lang.String serviceUserId, java.lang.String callCenterName, java.lang.String callingLineIdLastName, java.lang.String callingLineIdFirstName, java.lang.String password, java.lang.String language, java.lang.String timeZone, java.lang.String callCenterType, java.lang.String policy, boolean enableVideo, int queueLength, boolean allowCallerToDialEscapeDigit, int escapeDigit, boolean resetCallStatisticsUponEntryInQueue, boolean allowAgentLogoff, boolean allowCallWaitingForAgents, java.lang.String externalPreferredAudioCodec, java.lang.String internalPreferredAudioCodec, boolean playRingingWhenOfferingCall) Create a new CallCenter.
java.lang.String	getCallCenterServiceUserId()
Group	getGroup()
boolean	isForwardAfterTimeoutEnabled()
boolean	setPhoneNumber(java.lang.String phoneNumber, java.lang.String extension) Assign DN to a Call Center.

Methods inherited from class java.lang.Object

equals, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Method Detail

getCallCenterServiceUserId

public java.lang.String getCallCenterServiceUserId()

Returns:

The service User ID.

getGroup

public Group getGroup()

Returns:

The group.

isForwardAfterTimeoutEnabled

public boolean isForwardAfterTimeoutEnabled()
                                     throws BwptkException

Throws:

BwptkException

add

public static CallCenter add(Group g,
                             java.lang.String serviceUserId,
                             java.lang.String callCenterName,
                             java.lang.String callingLineIdLastName,
                             java.lang.String callingLineIdFirstName,
                             java.lang.String password,
                             java.lang.String language,
                             java.lang.String timeZone,
                             java.lang.String callCenterType,
                             java.lang.String policy,
                             boolean enableVideo,
                             int queueLength,
                             boolean allowCallerToDialEscapeDigit,
                             int escapeDigit,
                             boolean resetCallStatisticsUponEntryInQueue,
                             boolean allowAgentLogoff,
                             boolean allowCallWaitingForAgents,
                             java.lang.String externalPreferredAudioCodec,
                             java.lang.String internalPreferredAudioCodec,
                             boolean playRingingWhenOfferingCall)
                      throws BwptkException

Create a new CallCenter.

Returns:

the created callcenter object, or null if no callcenter was created.

Throws:

BwptkException

setPhoneNumber

public boolean setPhoneNumber(java.lang.String phoneNumber,
                              java.lang.String extension)
                       throws BwptkException

Assign DN to a Call Center.

Parameters:

phoneNumber -

extension -

Returns:

true if successfull or false on failure

Throws:

BwptkException