public class AgentStatistics extends Object implements Serializable
Modifier and Type | Field and Description |
---|---|
protected Integer |
averageCallSeconds |
protected Integer |
numberOfCallsHandled |
protected Integer |
numberOfCallsUnanswered |
protected Integer |
totalStaffedSeconds |
protected Integer |
totalTalkSeconds |
Constructor and Description |
---|
AgentStatistics()
Serializable Constructor
|
AgentStatistics(Integer numberOfCallsHandled,
Integer numberOfCallsUnanswered,
Integer averageCallSeconds,
Integer totalTalkSeconds,
Integer totalStaffedSeconds) |
@NotNull protected Integer numberOfCallsHandled
@NotNull protected Integer numberOfCallsUnanswered
@NotNull protected Integer averageCallSeconds
@NotNull protected Integer totalTalkSeconds
@NotNull protected Integer totalStaffedSeconds
public AgentStatistics(Integer numberOfCallsHandled, Integer numberOfCallsUnanswered, Integer averageCallSeconds, Integer totalTalkSeconds, Integer totalStaffedSeconds)
public AgentStatistics()
public Integer getNumberOfCallsHandled()
public AgentStatistics setNumberOfCallsHandled(Integer numberOfCallsHandled)
public Integer getNumberOfCallsUnanswered()
public AgentStatistics setNumberOfCallsUnanswered(Integer numberOfCallsUnanswered)
public Integer getAverageCallSeconds()
public AgentStatistics setAverageCallSeconds(Integer averageCallSeconds)
public Integer getTotalTalkSeconds()
public AgentStatistics setTotalTalkSeconds(Integer totalTalkSeconds)
public Integer getTotalStaffedSeconds()
public AgentStatistics setTotalStaffedSeconds(Integer totalStaffedSeconds)
@GwtIncompatible public static Element formRequest(Request<?> request, AgentStatistics datatype, String elementName)
request
- The request to append the DataType to.datatype
- The datatype to parse.@GwtIncompatible public static AgentStatistics getFromNode(Node node)
node
- The source node to parse.@GwtIncompatible public static AgentStatistics[] getArrayFromNode(Node node, String elementName)
node
- The source node to retrieve the array.elementName
- The element name to iterate through.Copyright © 2017 ECG. All rights reserved.