public class CallCenter extends BroadWorksUser
Modifier and Type | Class and Description |
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static class |
CallCenter.EnterpriseCallCenterAgentThresholdDefaultProfileGetRequest
Gets an existing default Call Center Agent Threshold Profile in an Enterprise.
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static class |
CallCenter.EnterpriseCallCenterAgentThresholdDefaultProfileGetResponse
Response to the EnterpriseCallCenterAgentThresholdDefaultProfileGetRequest.
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static class |
CallCenter.EnterpriseCallCenterAgentThresholdProfileAddAgentListRequest
Add agent(s) to a Agent Threshold Profile.
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static class |
CallCenter.EnterpriseCallCenterAgentThresholdProfileAddRequest
Add a new Call Center Agent Threshold Profile in an Enterprise.
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static class |
CallCenter.EnterpriseCallCenterAgentThresholdProfileDeleteAgentListRequest
Delete agent(s) from a Agent Threshold Profile.
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static class |
CallCenter.EnterpriseCallCenterAgentThresholdProfileDeleteRequest
Deletes an existing Call Center Agent Threshold Profile in an Enterprise.
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static class |
CallCenter.EnterpriseCallCenterAgentThresholdProfileGetAvailableAgentListRequest
Get the list of all Agents in the Enterprise that can be assigned to a given Call Center Agent Threshold Profile in an Enterprise.
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static class |
CallCenter.EnterpriseCallCenterAgentThresholdProfileGetAvailableAgentListResponse
Response to the EnterpriseCallCenterAgentThresholdProfileGetAvailableAgentListRequest.
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static class |
CallCenter.EnterpriseCallCenterAgentThresholdProfileGetListRequest
Get the list of Call Center Agent Threshold Profiles in the Enterprise.
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static class |
CallCenter.EnterpriseCallCenterAgentThresholdProfileGetListResponse
Response to the EnterpriseCallCenterAgentThresholdProfileGetListRequest.
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static class |
CallCenter.EnterpriseCallCenterAgentThresholdProfileGetRequest
Gets an existing non-default Call Center Agent Threshold Profile in an Enterprise.
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static class |
CallCenter.EnterpriseCallCenterAgentThresholdProfileGetResponse
Response to the EnterpriseCallCenterAgentThresholdProfileGetRequest.
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static class |
CallCenter.EnterpriseCallCenterAgentThresholdProfileModifyRequest
Modifies an existing Call Center Agent Threshold Profile in the Enterprise.
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static class |
CallCenter.EnterpriseCallCenterAgentUnavailableCodeAddRequest
Add a Call Center Agent Unavailable Code.
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static class |
CallCenter.EnterpriseCallCenterAgentUnavailableCodeDeleteRequest
Delete a Call Center Agent Unavailable Code.
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static class |
CallCenter.EnterpriseCallCenterAgentUnavailableCodeGetListRequest
Get the list of Call Center Agent Unavailable Codes.
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static class |
CallCenter.EnterpriseCallCenterAgentUnavailableCodeGetListResponse
Response to the EnterpriseCallCenterAgentUnavailableCodeGetListRequest.
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static class |
CallCenter.EnterpriseCallCenterAgentUnavailableCodeGetRequest
Get a Call Center Agent Unavailable Code.
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static class |
CallCenter.EnterpriseCallCenterAgentUnavailableCodeGetResponse
Response to the EnterpriseCallCenterAgentUnavailableCodeGetRequest
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static class |
CallCenter.EnterpriseCallCenterAgentUnavailableCodeModifyRequest
Modify a Call Center Agent Unavailable Code.
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static class |
CallCenter.EnterpriseCallCenterAgentUnavailableCodeSettingsGetRequest
Request the enterprise level data associated with Call Center Agents Unavailable Code Settings.
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static class |
CallCenter.EnterpriseCallCenterAgentUnavailableCodeSettingsGetResponse
Response to EnterpriseCallCenterAgentUnavailableCodeSettingsGetRequest17sp4.
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static class |
CallCenter.EnterpriseCallCenterAgentUnavailableCodeSettingsModifyRequest
Modify the enterprise level data associated with Call Center Agents Unavailable Code Settings.
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static class |
CallCenter.EnterpriseCallCenterCallDispositionCodeAddRequest
Add a Call Center Call Disposition Code.
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static class |
CallCenter.EnterpriseCallCenterCallDispositionCodeDeleteRequest
Delete a Call Center Call Disposition Code.
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static class |
CallCenter.EnterpriseCallCenterCallDispositionCodeGetListRequest
Get the list of Call Center Call Disposition Codes.
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static class |
CallCenter.EnterpriseCallCenterCallDispositionCodeGetListResponse
Response to the EnterpriseCallCenterCallDispositionCodeGetListRequest.
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static class |
CallCenter.EnterpriseCallCenterCallDispositionCodeGetRequest
Get a Call Center Call Disposition Code.
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static class |
CallCenter.EnterpriseCallCenterCallDispositionCodeGetResponse
Response to the EnterpriseCallCenterCallDispositionCodeGetRequest
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static class |
CallCenter.EnterpriseCallCenterCallDispositionCodeGetUsageListRequest
Get the list of Call Centers and Route Points using the specified disposition code.
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static class |
CallCenter.EnterpriseCallCenterCallDispositionCodeGetUsageListResponse
Response to the EnterpriseCallCenterCallDispositionCodeGetUsageListRequest.
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static class |
CallCenter.EnterpriseCallCenterCallDispositionCodeModifyActiveListRequest
Request to set the active status of Call Center Call Disposition Codes.
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static class |
CallCenter.EnterpriseCallCenterCallDispositionCodeModifyRequest
Modify a Call Center Call Disposition Code.
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static class |
CallCenter.EnterpriseCallCenterCurrentAndPastAgentGetListRequest
Request to all the current and past agents in the enterprise.
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static class |
CallCenter.EnterpriseCallCenterCurrentAndPastAgentGetListResponse
Response to the EnterpriseCallCenterCurrentAndPastAgentGetListRequest.
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static class |
CallCenter.EnterpriseCallCenterCurrentAndPastCallCenterGetListRequest
Request to get all the current and past call centers for the enterprise.
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static class |
CallCenter.EnterpriseCallCenterCurrentAndPastCallCenterGetListResponse
Response to the EnterpriseCallCenterCurrentAndPastCallCenterGetListRequest.
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static class |
CallCenter.EnterpriseCallCenterCurrentAndPastDNISGetListRequest
Request to get all the past and current DNIS for the Call Center for the enterprise.
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static class |
CallCenter.EnterpriseCallCenterCurrentAndPastDNISGetListResponse
Response to the EnterpriseCallCenterCurrentAndPastDNISGetListRequest.
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static class |
CallCenter.EnterpriseCallCenterEnhancedReportingBrandingGetRequest
Request to get the enterprise branding information.
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static class |
CallCenter.EnterpriseCallCenterEnhancedReportingBrandingGetResponse
Response to the EnterpriseCallCenterEnhancedReportingBrandingGetRequest.
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static class |
CallCenter.EnterpriseCallCenterEnhancedReportingBrandingModifyRequest
Request to modify the enterprise branding configuration.
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static class |
CallCenter.EnterpriseCallCenterEnhancedReportingGetAvailableReportTemplateListRequest
Request to get all enabled call center report template for an enterprise.
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static class |
CallCenter.EnterpriseCallCenterEnhancedReportingGetAvailableReportTemplateListResponse
Response to EnterpriseCallCenterEnhancedReportingGetAvailableReportTemplateListRequest.
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static class |
CallCenter.EnterpriseCallCenterEnhancedReportingGetRequest
Request to get an enterprise level call center enhanced reporting setting.
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static class |
CallCenter.EnterpriseCallCenterEnhancedReportingGetResponse
Response to EnterpriseCallCenterEnhancedReportingGetRequest19.
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static class |
CallCenter.EnterpriseCallCenterEnhancedReportingModifyRequest
Request to modify enterprise level call center enhanced reporting settings.
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static class |
CallCenter.EnterpriseCallCenterEnhancedReportingReportTemplateAddRequest
Request to add an Enterprise level call center report template.
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static class |
CallCenter.EnterpriseCallCenterEnhancedReportingReportTemplateDeleteRequest
Request to delete an enterprise level call center report template.
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static class |
CallCenter.EnterpriseCallCenterEnhancedReportingReportTemplateGetListRequest
Request to get enterprise level call center report template list.
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static class |
CallCenter.EnterpriseCallCenterEnhancedReportingReportTemplateGetListResponse
Response to EnterpriseCallCenterEnhancedReportingReportTemplateGetListRequest.
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static class |
CallCenter.EnterpriseCallCenterEnhancedReportingReportTemplateGetRequest
Request to get an enterprise level call center report template.
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static class |
CallCenter.EnterpriseCallCenterEnhancedReportingReportTemplateGetResponse
Response to EnterpriseCallCenterEnhancedReportingReportTemplateGetRequest.
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static class |
CallCenter.EnterpriseCallCenterEnhancedReportingReportTemplateModifyRequest
Request to modify an enterprise level call center report template.
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static class |
CallCenter.EnterpriseCallCenterEnhancedReportingScheduledReportAddRequest
Request to add an enterprise level call center reporting scheduled report.
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static class |
CallCenter.EnterpriseCallCenterEnhancedReportingScheduledReportDeleteRequest
Request to delete an enterprise level call center reporting scheduled report.
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static class |
CallCenter.EnterpriseCallCenterEnhancedReportingScheduledReportGetActiveListRequest
Request to get a list of active enterprise level call center reporting scheduled reports.
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static class |
CallCenter.EnterpriseCallCenterEnhancedReportingScheduledReportGetActiveListResponse
Response to EnterpriseCallCenterEnhancedReportingScheduledReportGetActiveListRequest.
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static class |
CallCenter.EnterpriseCallCenterEnhancedReportingScheduledReportGetCompletedListRequest
Request to get a list of completed enterprise level call center reporting scheduled reports.
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static class |
CallCenter.EnterpriseCallCenterEnhancedReportingScheduledReportGetCompletedListResponse
Response to EnterpriseCallCenterEnhancedReportingScheduledReportGetCompletedListRequest Contains a table with column headings : "Schedule Name", "Description", "Created By", "Is Supervisor Report", "Report Template Name", "Report Template Level" and "Recurring".
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static class |
CallCenter.EnterpriseCallCenterEnhancedReportingScheduledReportGetListRequest
Request to get a list of enterprise level call center reporting scheduled reports.
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static class |
CallCenter.EnterpriseCallCenterEnhancedReportingScheduledReportGetListResponse
Response to EnterpriseCallCenterEnhancedReportingScheduledReportGetListRequest.
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static class |
CallCenter.EnterpriseCallCenterEnhancedReportingScheduledReportGetReportTemplateUsageListRequest
Request to get all the call center reporting scheduled report in an enterprise that uses a given enterprise level report template.
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static class |
CallCenter.EnterpriseCallCenterEnhancedReportingScheduledReportGetReportTemplateUsageListResponse
Response to EnterpriseCallCenterEnhancedReportingScheduledReportGetReportTemplateUsageListRequest.
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static class |
CallCenter.EnterpriseCallCenterEnhancedReportingScheduledReportGetRequest
Request to get an enterprise level call center reporting scheduled report.
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static class |
CallCenter.EnterpriseCallCenterEnhancedReportingScheduledReportGetResponse
Response to EnterpriseCallCenterEnhancedReportingScheduledReportGetRequest.
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static class |
CallCenter.EnterpriseCallCenterEnhancedReportingScheduledReportModifyRequest
Request to modify an enterprise level call center reporting scheduled report.
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static class |
CallCenter.EnterpriseCallCenterGetRequest
Request the enterprise level data associated with Call Center.
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static class |
CallCenter.EnterpriseCallCenterGetResponse
Response to EnterpriseCallCenterGetRequest17sp4.
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static class |
CallCenter.EnterpriseCallCenterGetRoutingPolicyRequest
Request the enterprise call center routing policy.
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static class |
CallCenter.EnterpriseCallCenterGetRoutingPolicyResponse
Response to EnterpriseCallCenterGetRoutingPolicyRequest.
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static class |
CallCenter.EnterpriseCallCenterModifyRequest
Modify the enterprise level data associated with Call Center The response is either a SuccessResponse or an ErrorResponse.
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static class |
CallCenter.EnterpriseCallCenterModifyRoutingPolicyRequest
Modify the enterprise call center routing policy.
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static class |
CallCenter.GroupCallCenterAddAgentListRequest
Add agent(s) to a call center.
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static class |
CallCenter.GroupCallCenterAddDNISRequest
Add a Call Center DNIS The response is either a SuccessResponse or an ErrorResponse.
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static class |
CallCenter.GroupCallCenterAddInstanceRequest
Add a Call Center instance to a group.
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static class |
CallCenter.GroupCallCenterAddSupervisorListRequest
Add supervisor(s) to a call center.
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static class |
CallCenter.GroupCallCenterAgentThresholdDefaultProfileGetRequest
Gets an existing default Call Center Agent Threshold Profile in a Group.
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static class |
CallCenter.GroupCallCenterAgentThresholdDefaultProfileGetResponse
Response to the GroupCallCenterAgentThresholdDefaultProfileGetRequest.
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static class |
CallCenter.GroupCallCenterAgentThresholdProfileAddAgentListRequest
Add agent(s) to a Agent Threshold Profile.
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static class |
CallCenter.GroupCallCenterAgentThresholdProfileAddRequest
Add a new Call Center Agent Threshold Profile in a Group.
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static class |
CallCenter.GroupCallCenterAgentThresholdProfileDeleteAgentListRequest
Delete agent(s) from a Agent Threshold Profile.
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static class |
CallCenter.GroupCallCenterAgentThresholdProfileDeleteRequest
Deletes an existing Call Center Agent Threshold Profile in a Group.
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static class |
CallCenter.GroupCallCenterAgentThresholdProfileGetAvailableAgentListRequest
Get the list of all Agents in the Group that can be assigned to a given Call Center Agent Threshold Profile in a Group.
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static class |
CallCenter.GroupCallCenterAgentThresholdProfileGetAvailableAgentListResponse
Response to the GroupCallCenterAgentThresholdProfileGetAvailableAgentListRequest.
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static class |
CallCenter.GroupCallCenterAgentThresholdProfileGetListRequest
Get the list of Call Center Agent Threshold Profiles in the Group.
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static class |
CallCenter.GroupCallCenterAgentThresholdProfileGetListResponse
Response to the GroupCallCenterAgentThresholdProfileGetListRequest.
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static class |
CallCenter.GroupCallCenterAgentThresholdProfileGetRequest
Gets an existing non-default Call Center Agent Threshold Profile in a Group.
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static class |
CallCenter.GroupCallCenterAgentThresholdProfileGetResponse
Response to the GroupCallCenterAgentThresholdProfileGetRequest.
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static class |
CallCenter.GroupCallCenterAgentThresholdProfileModifyRequest
Modifies an existing Call Center Agent Threshold Profile in the Group.
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static class |
CallCenter.GroupCallCenterAgentUnavailableCodeAddRequest
Add a Call Center Agent Unavailable Code.
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static class |
CallCenter.GroupCallCenterAgentUnavailableCodeDeleteRequest
Delete a Call Center Agent Unavailable Code.
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static class |
CallCenter.GroupCallCenterAgentUnavailableCodeGetListRequest
Get the list of Call Center Agent Unavailable Codes.
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static class |
CallCenter.GroupCallCenterAgentUnavailableCodeGetListResponse
Response to the GroupCallCenterAgentUnavailableCodeGetListRequest.
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static class |
CallCenter.GroupCallCenterAgentUnavailableCodeGetRequest
Get a Call Center Agent Unavailable Code.
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static class |
CallCenter.GroupCallCenterAgentUnavailableCodeGetResponse
Response to the GroupCallCenterAgentUnavailableCodeGetRequest
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static class |
CallCenter.GroupCallCenterAgentUnavailableCodeModifyRequest
Modify a Call Center Agent Unavailable Code.
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static class |
CallCenter.GroupCallCenterAgentUnavailableCodeSettingsGetRequest
Request the group level data associated with Call Center Agents Unavailable Code Settings.
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static class |
CallCenter.GroupCallCenterAgentUnavailableCodeSettingsGetResponse
Response to GroupCallCenterAgentUnavailableCodeSettingsGetRequest17sp4.
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static class |
CallCenter.GroupCallCenterAgentUnavailableCodeSettingsModifyRequest
Modify the group level data associated with Call Center Agents Unavailable Code Settings.
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static class |
CallCenter.GroupCallCenterBouncedCallGetRequest
Get a call center's bounced call settings.
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static class |
CallCenter.GroupCallCenterBouncedCallGetResponse
Response to the GroupCallCenterBouncedCallGetRequest17.
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static class |
CallCenter.GroupCallCenterBouncedCallModifyRequest
Modify a call center's bounced call settings.
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static class |
CallCenter.GroupCallCenterCallDispositionCodeAddRequest
Add a Call Center Call Disposition Code.
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static class |
CallCenter.GroupCallCenterCallDispositionCodeDeleteRequest
Delete a Call Center Call Disposition Code.
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static class |
CallCenter.GroupCallCenterCallDispositionCodeGetListRequest
Get the list of Call Center Call Disposition Codes.
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static class |
CallCenter.GroupCallCenterCallDispositionCodeGetListResponse
Response to the GroupCallCenterCallDispositionCodeGetListRequest.
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static class |
CallCenter.GroupCallCenterCallDispositionCodeGetRequest
Get a Call Center Call Disposition Code.
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static class |
CallCenter.GroupCallCenterCallDispositionCodeGetResponse
Response to the GroupCallCenterCallDispositionCodeGetRequest
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static class |
CallCenter.GroupCallCenterCallDispositionCodeGetUsageListRequest
Get the list of Call Centers and Route Points using the specified disposition code.
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static class |
CallCenter.GroupCallCenterCallDispositionCodeGetUsageListResponse
Response to the GroupCallCenterCallDispositionCodeGetUsageListRequest.
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static class |
CallCenter.GroupCallCenterCallDispositionCodeModifyActiveListRequest
Request to set the active status of Call Center Call Disposition Codes.
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static class |
CallCenter.GroupCallCenterCallDispositionCodeModifyRequest
Modify a Call Center Call Disposition Code.
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static class |
CallCenter.GroupCallCenterComfortMessageBypassGetRequest
Get a call center's comfort message bypass settings.
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static class |
CallCenter.GroupCallCenterComfortMessageBypassGetResponse
Response to the GroupCallCenterComfortMessageBypassGetRequest20.
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static class |
CallCenter.GroupCallCenterComfortMessageBypassModifyRequest
Modify a call center's comfort message bypass settings.
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static class |
CallCenter.GroupCallCenterCurrentAndPastAgentGetListRequest
Request to get all the current and past agents for the group.
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static class |
CallCenter.GroupCallCenterCurrentAndPastAgentGetListResponse
Response to the GroupCallCenterCurrentAndPastAgentGetListRequest.
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static class |
CallCenter.GroupCallCenterCurrentAndPastCallCenterGetListRequest
Request to get all the current and past call centers for the group.
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static class |
CallCenter.GroupCallCenterCurrentAndPastCallCenterGetListResponse
Response to the GroupCallCenterCurrentAndPastCallCenterGetListRequest.
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static class |
CallCenter.GroupCallCenterCurrentAndPastDNISGetListRequest
Request to get all the past and current DNIS for the Call Center for the group.
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static class |
CallCenter.GroupCallCenterCurrentAndPastDNISGetListResponse
Response to the GroupCallCenterCurrentAndPastDNISGetListRequest.
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static class |
CallCenter.GroupCallCenterDeleteAgentListRequest
Delete agent(s) from a call center.
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static class |
CallCenter.GroupCallCenterDeleteDNISRequest
Delete a call center's DNIS.
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static class |
CallCenter.GroupCallCenterDeleteInstanceRequest
Delete a Call Center instance from a group.
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static class |
CallCenter.GroupCallCenterDeleteSupervisorListRequest
Delete supervisor(s) from a call center.
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static class |
CallCenter.GroupCallCenterDistinctiveRingingGetRequest
Get the distinctive ringing configuration values for call center.
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static class |
CallCenter.GroupCallCenterDistinctiveRingingGetResponse
Response to the GroupCallCenterDistinctiveRingingGetRequest.
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static class |
CallCenter.GroupCallCenterDistinctiveRingingModifyRequest
Modify the distinctive ringing configuration values for call center.
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static class |
CallCenter.GroupCallCenterEnhancedReportingBrandingGetRequest
Request to get the group branding information.
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static class |
CallCenter.GroupCallCenterEnhancedReportingBrandingGetResponse
Response to the GroupCallCenterEnhancedReportingBrandingGetRequest.
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static class |
CallCenter.GroupCallCenterEnhancedReportingBrandingModifyRequest
Request to modify the group branding configuration.
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static class |
CallCenter.GroupCallCenterEnhancedReportingGetAvailableReportTemplateListRequest
Request to get all enabled call center report template for a group.
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static class |
CallCenter.GroupCallCenterEnhancedReportingGetAvailableReportTemplateListResponse
Response to GroupCallCenterEnhancedReportingGetAvailableReportTemplateListRequest.
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static class |
CallCenter.GroupCallCenterEnhancedReportingGetRequest
Request to get a group level call center enhanced reporting setting.
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static class |
CallCenter.GroupCallCenterEnhancedReportingGetResponse
Response to GroupCallCenterEnhancedReportingGetRequest19.
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static class |
CallCenter.GroupCallCenterEnhancedReportingModifyRequest
Request to modify group level call center enhanced reporting settings.
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static class |
CallCenter.GroupCallCenterEnhancedReportingReportTemplateAddRequest
Request to add a group level call center report template.
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static class |
CallCenter.GroupCallCenterEnhancedReportingReportTemplateDeleteRequest
Request to delete a group level call center report template.
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static class |
CallCenter.GroupCallCenterEnhancedReportingReportTemplateGetListRequest
Request to get group level call center report template list.
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static class |
CallCenter.GroupCallCenterEnhancedReportingReportTemplateGetListResponse
Response to GroupCallCenterEnhancedReportingReportTemplateGetListRequest.
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static class |
CallCenter.GroupCallCenterEnhancedReportingReportTemplateGetRequest
Request to get a group level call center report template.
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static class |
CallCenter.GroupCallCenterEnhancedReportingReportTemplateGetResponse
Response to GroupCallCenterEnhancedReportingReportTemplateGetRequest.
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static class |
CallCenter.GroupCallCenterEnhancedReportingReportTemplateModifyRequest
Request to modify a group level call center report template.
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static class |
CallCenter.GroupCallCenterEnhancedReportingScheduledReportAddRequest
Request to add a group level call center reporting scheduled report.
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static class |
CallCenter.GroupCallCenterEnhancedReportingScheduledReportDeleteRequest
Request to delete a group level call center reporting scheduled report.
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static class |
CallCenter.GroupCallCenterEnhancedReportingScheduledReportGetActiveListRequest
Request to get a list of active group level call center reporting scheduled reports.
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static class |
CallCenter.GroupCallCenterEnhancedReportingScheduledReportGetActiveListResponse
Response to GroupCallCenterEnhancedReportingScheduledReportGetActiveListRequest Contains a table with column headings : "Schedule Name", "Description", "Created By", "Is Supervisor Report", "Report Template Name", "Report Template Level" and "Recurring".
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static class |
CallCenter.GroupCallCenterEnhancedReportingScheduledReportGetCompletedListRequest
Request to get a list of completed group level call center reporting scheduled reports.
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static class |
CallCenter.GroupCallCenterEnhancedReportingScheduledReportGetCompletedListResponse
Response to GroupCallCenterEnhancedReportingScheduledReportGetCompletedListRequest Contains a table with column headings : "Schedule Name", "Description", "Created By", "Is Supervisor Report", "Report Template Name", "Report Template Level" and "Recurring".
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static class |
CallCenter.GroupCallCenterEnhancedReportingScheduledReportGetListRequest
Request to get a list of group level call center reporting scheduled reports.
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static class |
CallCenter.GroupCallCenterEnhancedReportingScheduledReportGetListResponse
Response to GroupCallCenterEnhancedReportingScheduledReportGetListRequest.
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static class |
CallCenter.GroupCallCenterEnhancedReportingScheduledReportGetReportTemplateUsageListRequest
Request to get all the call center reporting scheduled report in a group that uses a given group level report template.
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static class |
CallCenter.GroupCallCenterEnhancedReportingScheduledReportGetReportTemplateUsageListResponse
Response to GroupCallCenterEnhancedReportingScheduledReportGetReportTemplateUsageListRequest.
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static class |
CallCenter.GroupCallCenterEnhancedReportingScheduledReportGetRequest
Request to get a group level call center reporting scheduled report.
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static class |
CallCenter.GroupCallCenterEnhancedReportingScheduledReportGetResponse
Response to GroupCallCenterEnhancedReportingScheduledReportGetRequest.
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static class |
CallCenter.GroupCallCenterEnhancedReportingScheduledReportModifyRequest
Request to modify a group level call center reporting scheduled report.
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static class |
CallCenter.GroupCallCenterForcedForwardingGetRequest
Get a call center's forced forwarding settings.
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static class |
CallCenter.GroupCallCenterForcedForwardingGetResponse
Response to the GroupCallCenterForcedForwardingGetRequest20.
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static class |
CallCenter.GroupCallCenterForcedForwardingModifyRequest
Modify a call center's forced forwarding settings.
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static class |
CallCenter.GroupCallCenterGetAgentListRequest
Get a list of agents assigned to a call center.
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static class |
CallCenter.GroupCallCenterGetAgentListResponse
Response to the GroupCallCenterGetAgentListRequest.
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static class |
CallCenter.GroupCallCenterGetAnnouncementRequest
Get a call center's announcement settings.
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static class |
CallCenter.GroupCallCenterGetAnnouncementResponse
Response to the GroupCallCenterGetAnnouncementRequest20.
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static class |
CallCenter.GroupCallCenterGetAvailableAgentListRequest
Get a list of users that can be assigned as agents to a given type of Call Center.
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static class |
CallCenter.GroupCallCenterGetAvailableAgentListResponse
Response to the GroupCallCenterGetAvailableAgentListRequest.
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static class |
CallCenter.GroupCallCenterGetAvailableSupervisorListRequest
Get a list of users that can be assigned as supervisors to a Call Center.
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static class |
CallCenter.GroupCallCenterGetAvailableSupervisorListResponse
Response to the GroupCallCenterGetAvailableSupervisorListRequest.
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static class |
CallCenter.GroupCallCenterGetDistinctiveRingingRequest
Get the distinctive ringing configuration values for call center.
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static class |
CallCenter.GroupCallCenterGetDistinctiveRingingResponse
Response to the GroupCallCenterGetDistinctiveRingingRequest.
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static class |
CallCenter.GroupCallCenterGetDNISAgentListRequest
Get a list of agent who selected the DNIS as the outgoing call.
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static class |
CallCenter.GroupCallCenterGetDNISAgentListResponse
Response to the GroupCallCenterGetDNISAgentListRequest.
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static class |
CallCenter.GroupCallCenterGetDNISAnnouncementRequest
Get a call center's DNIS Announcements The response is either a GroupCallCenterGetDNISAnnouncementRequest20 or an ErrorResponse.
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static class |
CallCenter.GroupCallCenterGetDNISAnnouncementResponse
Response to the GroupCallCenterGetDNISAnnouncementRequest20.
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static class |
CallCenter.GroupCallCenterGetDNISListRequest
Get a list of DNIS that are configured for a Call Center.
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static class |
CallCenter.GroupCallCenterGetDNISListResponse
Response to the GroupCallCenterGetDNISListResponse.
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static class |
CallCenter.GroupCallCenterGetDNISRequest
Get a call center's DNIS.
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static class |
CallCenter.GroupCallCenterGetDNISResponse
Response to the GroupCallCenterGetDNISResponse.
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static class |
CallCenter.GroupCallCenterGetInstanceListRequest
Get a list of Call Center instances within a group.
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static class |
CallCenter.GroupCallCenterGetInstanceListResponse
Response to the GroupCallCenterGetInstanceListRequest.
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static class |
CallCenter.GroupCallCenterGetInstanceQueueStatusRequest
Get Call Center queue status.
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static class |
CallCenter.GroupCallCenterGetInstanceQueueStatusResponse
Contains Call Center queue status and a table with column headings: "User Id", "First Name", "Last Name", "Phone Number", "Extension", "Department", "Email Address".
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static class |
CallCenter.GroupCallCenterGetInstanceRequest
Request to get all the information of a Call Center instance.
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static class |
CallCenter.GroupCallCenterGetInstanceResponse
Response to GroupCallCenterGetInstanceRequest19sp1.
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static class |
CallCenter.GroupCallCenterGetInstanceStatisticsReportingRequest
Request to get the call center statistics reporting settings.
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static class |
CallCenter.GroupCallCenterGetInstanceStatisticsReportingResponse
Response to GroupCallCenterGetInstanceStatisticsReportingRequest17sp1.
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static class |
CallCenter.GroupCallCenterGetInstanceStatisticsRequest
Get Call Center queue and agent statistics.
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static class |
CallCenter.GroupCallCenterGetInstanceStatisticsResponse
Contains Call Center statistics.
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static class |
CallCenter.GroupCallCenterGetRequest
Request the Group level data associated with Call Center.
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static class |
CallCenter.GroupCallCenterGetResponse
Response to GroupCallCenterGetRequest17sp4.
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static class |
CallCenter.GroupCallCenterGetRoutingPolicyRequest
Request the group call center routing policy.
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static class |
CallCenter.GroupCallCenterGetRoutingPolicyResponse
Response to GroupCallCenterGetRoutingPolicyRequest.
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static class |
CallCenter.GroupCallCenterGetSupervisorListRequest
Get a list of supervisors assigned to a call center.
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static class |
CallCenter.GroupCallCenterGetSupervisorListResponse
Response to the GroupCallCenterGetSupervisorListRequest16.
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static class |
CallCenter.GroupCallCenterGetUnlicensedAgentListRequest
Get a list of unlicensed users who are preventing the Call Center from upgrading to another type.
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static class |
CallCenter.GroupCallCenterGetUnlicensedAgentListResponse
Response to the GroupCallCenterGetUnlicensedAgentListRequest.
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static class |
CallCenter.GroupCallCenterHolidayServiceGetRequest
Get a call center's holiday service settings.
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static class |
CallCenter.GroupCallCenterHolidayServiceGetResponse
Response to the GroupCallCenterHolidayServiceGetRequest20.
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static class |
CallCenter.GroupCallCenterHolidayServiceModifyRequest
Modify a call center's holiday service settings.
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static class |
CallCenter.GroupCallCenterModifyActiveInstanceListRequest
Request to set the active status of Call Center instances.
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static class |
CallCenter.GroupCallCenterModifyAgentListRequest
Request to modify the agent list for a call center.
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static class |
CallCenter.GroupCallCenterModifyAnnouncementRequest
Modify a call center's announcement settings.
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static class |
CallCenter.GroupCallCenterModifyDistinctiveRingingRequest
Modify the distinctive ringing configuration values for call center.
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static class |
CallCenter.GroupCallCenterModifyDNISAnnouncementRequest
Modify a call center DNIS announcement settings.
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static class |
CallCenter.GroupCallCenterModifyDNISParametersRequest
Modify the setting that are configured for all the DNIS in a Call Center.
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static class |
CallCenter.GroupCallCenterModifyDNISRequest
Modify a call center's DNIS settings.
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static class |
CallCenter.GroupCallCenterModifyInstanceRequest
Request to modify a Call Center instance.
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static class |
CallCenter.GroupCallCenterModifyInstanceStatisticsReportingRequest
Modify the Call Center statistics reporting frequency and destination.
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static class |
CallCenter.GroupCallCenterModifyInstanceWeightedCallDistributionRequest
Request to modify the weighted call distribution of a Call Center instance.
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static class |
CallCenter.GroupCallCenterModifyRequest
Modify the group level data associated with Call Center and the active status of Call Center instances.
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static class |
CallCenter.GroupCallCenterModifyRoutingPolicyRequest
Modify the group call center routing policy.
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static class |
CallCenter.GroupCallCenterModifySupervisorListRequest
Request to modify the supervisor list for a call center.
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static class |
CallCenter.GroupCallCenterNightServiceGetRequest
Get a call center's night service settings.
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static class |
CallCenter.GroupCallCenterNightServiceGetResponse
Response to the GroupCallCenterNightServiceGetRequest20.
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static class |
CallCenter.GroupCallCenterNightServiceModifyRequest
Modify a call center's night service settings.
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static class |
CallCenter.GroupCallCenterOverflowGetRequest
Get a call center's overflow settings.
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static class |
CallCenter.GroupCallCenterOverflowGetResponse
Response to the GroupCallCenterOverflowGetRequest20.
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static class |
CallCenter.GroupCallCenterOverflowModifyRequest
Modify a call center's overflow settings.
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static class |
CallCenter.GroupCallCenterQueueCallDispositionCodeAddRequest
Add a Call Center Call Disposition Code.
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static class |
CallCenter.GroupCallCenterQueueCallDispositionCodeDeleteRequest
Delete a Call Center Call Disposition Code.
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static class |
CallCenter.GroupCallCenterQueueCallDispositionCodeGetListRequest
Get the list of Call Center Level and Organization Level Call Disposition Codes.
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static class |
CallCenter.GroupCallCenterQueueCallDispositionCodeGetListResponse
Response to the GroupCallCenterQueueCallDispositionCodeGetListRequest.
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static class |
CallCenter.GroupCallCenterQueueCallDispositionCodeGetRequest
Get a Call Center Call Disposition Code.
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static class |
CallCenter.GroupCallCenterQueueCallDispositionCodeGetResponse
Response to the GroupCallCenterQueueCallDispositionCodeGetRequest
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static class |
CallCenter.GroupCallCenterQueueCallDispositionCodeModifyRequest
Modify a Call Center Call Disposition Code.
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static class |
CallCenter.GroupCallCenterQueueCallDispositionCodeSettingsGetRequest
Request the user level data associated with Call Center Call Disposition Code Settings.
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static class |
CallCenter.GroupCallCenterQueueCallDispositionCodeSettingsGetResponse
Response to GroupCallCenterQueueCallDispositionCodeSettingsGetRequest.
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static class |
CallCenter.GroupCallCenterQueueCallDispositionCodeSettingsModifyRequest
Modify the enterprise level data associated with Call Center Agents Unavailable Code Settings.
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static class |
CallCenter.GroupCallCenterQueueStatusNotificationGetRequest
Get the status configuration for a given call center.
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static class |
CallCenter.GroupCallCenterQueueStatusNotificationGetResponse
Response to the GroupCallCenterQueueStatusNotificationGetRequest.
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static class |
CallCenter.GroupCallCenterQueueStatusNotificationModifyRequest
Set the status configuration for a given call center.
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static class |
CallCenter.GroupCallCenterQueueThresholdsGetRequest
Get a call center's queue Thresholds settings.
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static class |
CallCenter.GroupCallCenterQueueThresholdsGetResponse
Response to the GroupCallCenterQueueThresholdsGetRequest.
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static class |
CallCenter.GroupCallCenterQueueThresholdsModifyRequest
Modify a call center's queue Thresholds settings.
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static class |
CallCenter.GroupCallCenterStrandedCallGetRequest
Get a call center's stranded call settings.
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static class |
CallCenter.GroupCallCenterStrandedCallGetResponse
Response to the GroupCallCenterStrandedCallGetRequest20.
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static class |
CallCenter.GroupCallCenterStrandedCallModifyRequest
Modify a call center's stranded call settings.
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static class |
CallCenter.GroupCallCenterStrandedCallUnavailableGetRequest
Get a call center's stranded calls - unavailable settings.
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static class |
CallCenter.GroupCallCenterStrandedCallUnavailableGetResponse
Response to the GroupCallCenterStrandedCallUnavailableGetRequest20.
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static class |
CallCenter.GroupCallCenterStrandedCallUnavailableModifyRequest
Modify a call center's stranded calls - unavailable settings.
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static class |
CallCenter.SystemCallCenterEnhancedReportingBrandingGetRequest
Request to get the system branding information.
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static class |
CallCenter.SystemCallCenterEnhancedReportingBrandingGetResponse
Response to the SystemCallCenterEnhancedReportingBrandingGetRequest.
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static class |
CallCenter.SystemCallCenterEnhancedReportingBrandingModifyRequest
Request to modify the system branding configuration.
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static class |
CallCenter.SystemCallCenterEnhancedReportingDataTemplateGetListRequest
Request to get the list of data template and the corresponding information in the system.
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static class |
CallCenter.SystemCallCenterEnhancedReportingDataTemplateGetListResponse
Response to SystemCallCenterEnhancedReportingDataTemplateGetListRequest.
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static class |
CallCenter.SystemCallCenterEnhancedReportingGetRequest
Request to get the call center enhanced reporting system settings.
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static class |
CallCenter.SystemCallCenterEnhancedReportingGetResponse
Response to SystemCallCenterEnhancedReportingGetRequest.
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static class |
CallCenter.SystemCallCenterEnhancedReportingModifyRequest
Modify the system settings for call center enhanced reporting.
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static class |
CallCenter.SystemCallCenterEnhancedReportingReportTemplateAddRequest
Request to add a system level call center report template.
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static class |
CallCenter.SystemCallCenterEnhancedReportingReportTemplateDeleteRequest
Request to delete a system level call center report template.
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static class |
CallCenter.SystemCallCenterEnhancedReportingReportTemplateGetListRequest
Request to get system level call center report template list.
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static class |
CallCenter.SystemCallCenterEnhancedReportingReportTemplateGetListResponse
Response to SystemCallCenterEnhancedReportingReportTemplateGetListRequest.
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static class |
CallCenter.SystemCallCenterEnhancedReportingReportTemplateGetRequest
Request to get a system level call center report template.
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static class |
CallCenter.SystemCallCenterEnhancedReportingReportTemplateGetResponse
Response to SystemCallCenterEnhancedReportingReportTemplateGetRequest.
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static class |
CallCenter.SystemCallCenterEnhancedReportingReportTemplateModifyRequest
Request to modify a system level call center report template.
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static class |
CallCenter.SystemCallCenterEnhancedReportingScheduledReportGetActiveListRequest
Request to get the list of all active call center reporting scheduled reports in the system.
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static class |
CallCenter.SystemCallCenterEnhancedReportingScheduledReportGetActiveListResponse
Response to SystemCallCenterEnhancedReportingScheduledReportGetActiveListRequest Contains a table with column headings : "Scheduled Report Name", "Description", "Service Provider Id", "Is Enterprise", "Group Id", "Created By", "Is Supervisor Report", "Report Template Name", "Report Template Level" and "Recurring".
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static class |
CallCenter.SystemCallCenterEnhancedReportingScheduledReportGetCompletedListRequest
Request to get the list of all completed call center reporting scheduled reports in the system.
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static class |
CallCenter.SystemCallCenterEnhancedReportingScheduledReportGetCompletedListResponse
Response to SystemCallCenterEnhancedReportingScheduledReportGetCompletedListRequest Contains a table with column headings : "Scheduled Report Name", "Description", "Service Provider Id", "Is Enterprise", "Group Id", "Created By", "Is Supervisor Report", "Report Template Name", "Report Template Level" and "Recurring".
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static class |
CallCenter.SystemCallCenterEnhancedReportingScheduledReportGetListRequest
Request to get the list of all call center reporting scheduled reports in the system.
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static class |
CallCenter.SystemCallCenterEnhancedReportingScheduledReportGetListResponse
Response to SystemCallCenterEnhancedReportingScheduledReportGetListRequest.
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static class |
CallCenter.SystemCallCenterEnhancedReportingScheduledReportGetReportTemplateUsageListRequest
Request to get all the call center reporting scheduled report in the system that uses a given system level report template.
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static class |
CallCenter.SystemCallCenterEnhancedReportingScheduledReportGetReportTemplateUsageListResponse
Response to SystemCallCenterEnhancedReportingScheduledReportGetReportTemplateUsageListRequest.
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static class |
CallCenter.SystemCallCenterEnhancedReportingScheduledTaskParametersGetRequest
Request to get the system settings for the call center enhanced reporting scheduling tasks.
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static class |
CallCenter.SystemCallCenterEnhancedReportingScheduledTaskParametersGetResponse
Response to SystemCallCenterEnhancedReportingScheduledTaskParametersGetRequest
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static class |
CallCenter.SystemCallCenterEnhancedReportingScheduledTaskParametersModifyRequest
Modify the system settings for the call center enhanced reporting scheduling tasks.
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static class |
CallCenter.SystemCallCenterGetRequest
Request the system level data associated with Call Center.
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static class |
CallCenter.SystemCallCenterGetResponse
Response to SystemCallCenterGetRequest21.
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static class |
CallCenter.SystemCallCenterModifyRequest
Modify the system level data associated with Call Center.
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static class |
CallCenter.UserCallCenterAddSupervisedAgentListRequest
Assign agent(s) to a call center supervisor.
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static class |
CallCenter.UserCallCenterAgentDetailsGetRequest
Request to get the detail information of a Call Center Agent.
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static class |
CallCenter.UserCallCenterAgentDetailsGetResponse
Response to the UserCallCenterAgentDetailsGetRequest.
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static class |
CallCenter.UserCallCenterAgentSignOutRequest
This request signs-out a call center agent.
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static class |
CallCenter.UserCallCenterAgentSignOutResponse
Response to the UserCallCenterAgentSignOutRequest.
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static class |
CallCenter.UserCallCenterCallDispositionCodeGetAvailableListRequest
Get the list of available Call Center Call Disposition Codes to be used by a client.
|
static class |
CallCenter.UserCallCenterCallDispositionCodeGetAvailableListResponse
Response to the UserCallCenterCallDispositionCodeGetAvailableListRequest.
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static class |
CallCenter.UserCallCenterDeleteSupervisedAgentListRequest
Delete agent(s) from a call center supervisor.
|
static class |
CallCenter.UserCallCenterEnhancedReportingReportTemplateParamInfoGetRequest
Request to get the input parameter info for a call center report template.
|
static class |
CallCenter.UserCallCenterEnhancedReportingReportTemplateParamInfoGetResponse
Response to UserCallCenterEnhancedReportingReportTemplateParamInfoGetRequest.
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static class |
CallCenter.UserCallCenterEnhancedReportingScheduledReportDeleteRequest
Request to delete a call center reporting scheduled report created by a supervisor.
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static class |
CallCenter.UserCallCenterEnhancedReportingScheduledReportGetRequest
Request to get a call center reporting scheduled report created by supervisor.
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static class |
CallCenter.UserCallCenterEnhancedReportingScheduledReportGetResponse
Response to UserCallCenterEnhancedReportingScheduledReportGetRequest.
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static class |
CallCenter.UserCallCenterEnhancedReportingScheduledReportModifyRequest
Request to modify a call center reporting scheduled report created by a supervisor.
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static class |
CallCenter.UserCallCenterGetAgentSupervisorListRequest
Get a list of supervisors for an agent on a given call center.
|
static class |
CallCenter.UserCallCenterGetAgentSupervisorListResponse
Response to the UserCallCenterGetAgentSupervisorListRequest.
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static class |
CallCenter.UserCallCenterGetAvailableCallCenterListRequest
This request gets a list of all call centers which the user can be assigned to as an agent.
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static class |
CallCenter.UserCallCenterGetAvailableCallCenterListResponse
Response to the UserCallCenterGetAvailableCallCenterListRequest.
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static class |
CallCenter.UserCallCenterGetAvailableDNISListRequest
Request a list of available DNIS for agent to select.
|
static class |
CallCenter.UserCallCenterGetAvailableDNISListResponse
Response to UserCallCenterGetAvailableDNISListRequest.
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static class |
CallCenter.UserCallCenterGetRequest
Get the user's call center settings and the list of call centers the specified user belongs to.
|
static class |
CallCenter.UserCallCenterGetResponse
Response to the UserCallCenterGetRequest19.
|
static class |
CallCenter.UserCallCenterGetSupervisedAgentListRequest
Get a list of agents supervised by a supervisor on a given call center.
|
static class |
CallCenter.UserCallCenterGetSupervisedAgentListResponse
Response to the UserCallCenterGetSupervisedAgentListRequest.
|
static class |
CallCenter.UserCallCenterGetSupervisorCallCenterListRequest
Get a list of call centers the user is assigned to as a supervisor.
|
static class |
CallCenter.UserCallCenterGetSupervisorCallCenterListResponse
Response to the UserCallCenterGetSupervisorCallCenterListRequest.
|
static class |
CallCenter.UserCallCenterModifyCallCenterListRequest
Request to modify the call center list for an agent.
|
static class |
CallCenter.UserCallCenterModifyRequest
Modifies the agents call center settings and the availability for an agent in one or more Call Centers.
|
static class |
CallCenter.UserCallCenterModifySupervisedAgentListRequest
Modifies a list of users to be supervised by a supervisor on a call center.
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group, groupId, serviceProvider, serviceProviderId, userId
broadWorksServer, populated
Constructor and Description |
---|
CallCenter()
Serializable Constructor
|
CallCenter(BroadWorksServer broadWorksServer,
String userId) |
getGroup, getGroupId, getServiceProvider, getServiceProviderId, getUserId, setGroupId, setServiceProviderId, setUserId
getBroadWorksServer, hasPopulated, isPopulated, setBroadWorksServer, setPopulated
protected ServiceInstanceReadProfile19sp1 serviceInstanceProfile
protected CallCenterType type
protected CallCenterRoutingType routingType
protected HuntPolicy policy
protected Boolean enableVideo
protected Integer queueLength
protected Boolean enableReporting
protected Boolean allowCallerToDialEscapeDigit
protected String escapeDigit
protected Boolean resetCallStatisticsUponEntryInQueue
protected Boolean allowAgentLogoff
protected Boolean allowCallWaitingForAgents
protected Boolean allowCallsToAgentsInWrapUp
protected Boolean overrideAgentWrapUpTime
protected Integer wrapUpSeconds
protected Boolean forceDeliveryOfCalls
protected Integer forceDeliveryWaitTimeSeconds
protected Boolean enableAutomaticStateChangeForAgents
protected AgentACDAutomaticState agentStateAfterCall
protected String agentUnavailableCode
protected AudioFileCodec externalPreferredAudioCodec
protected AudioFileCodec internalPreferredAudioCodec
protected Boolean playRingingWhenOfferingCall
protected Boolean callCenterQueueThresholdsIsActive
protected String networkClassOfService
public CallCenter()
public CallCenter(BroadWorksServer broadWorksServer, String userId)
broadWorksServer
- The broadworks serveruserId
- The user id@GwtIncompatible public static CallCenter getPopulatedCallCenter(BroadWorksServer broadWorksServer, String userId) throws BroadWorksObjectException
broadWorksServer
- The broadworks serveruserId
- The user idBroadWorksObjectException
- Thrown if the object cannot be retrieved.public String getClassName()
public CallCenter setServiceInstanceProfile(ServiceInstanceReadProfile19sp1 serviceInstanceProfile)
public ServiceInstanceReadProfile19sp1 getServiceInstanceProfile()
public CallCenter setType(CallCenterType type)
public CallCenterType getType()
public CallCenter setRoutingType(CallCenterRoutingType routingType)
public CallCenterRoutingType getRoutingType()
public CallCenter setPolicy(HuntPolicy policy)
public HuntPolicy getPolicy()
public CallCenter setEnableVideo(Boolean enableVideo)
public Boolean getEnableVideo()
public CallCenter setQueueLength(Integer queueLength)
public Integer getQueueLength()
public CallCenter setEnableReporting(Boolean enableReporting)
public Boolean getEnableReporting()
public CallCenter setAllowCallerToDialEscapeDigit(Boolean allowCallerToDialEscapeDigit)
public Boolean getAllowCallerToDialEscapeDigit()
public CallCenter setEscapeDigit(String escapeDigit)
public String getEscapeDigit()
public CallCenter setResetCallStatisticsUponEntryInQueue(Boolean resetCallStatisticsUponEntryInQueue)
public Boolean getResetCallStatisticsUponEntryInQueue()
public CallCenter setAllowAgentLogoff(Boolean allowAgentLogoff)
public Boolean getAllowAgentLogoff()
public CallCenter setAllowCallWaitingForAgents(Boolean allowCallWaitingForAgents)
public Boolean getAllowCallWaitingForAgents()
public CallCenter setAllowCallsToAgentsInWrapUp(Boolean allowCallsToAgentsInWrapUp)
public Boolean getAllowCallsToAgentsInWrapUp()
public CallCenter setOverrideAgentWrapUpTime(Boolean overrideAgentWrapUpTime)
public Boolean getOverrideAgentWrapUpTime()
public CallCenter setWrapUpSeconds(Integer wrapUpSeconds)
public Integer getWrapUpSeconds()
public CallCenter setForceDeliveryOfCalls(Boolean forceDeliveryOfCalls)
public Boolean getForceDeliveryOfCalls()
public CallCenter setForceDeliveryWaitTimeSeconds(Integer forceDeliveryWaitTimeSeconds)
public Integer getForceDeliveryWaitTimeSeconds()
public CallCenter setEnableAutomaticStateChangeForAgents(Boolean enableAutomaticStateChangeForAgents)
public Boolean getEnableAutomaticStateChangeForAgents()
public CallCenter setAgentStateAfterCall(AgentACDAutomaticState agentStateAfterCall)
public AgentACDAutomaticState getAgentStateAfterCall()
public CallCenter setAgentUnavailableCode(String agentUnavailableCode)
public String getAgentUnavailableCode()
public CallCenter setExternalPreferredAudioCodec(AudioFileCodec externalPreferredAudioCodec)
public AudioFileCodec getExternalPreferredAudioCodec()
public CallCenter setInternalPreferredAudioCodec(AudioFileCodec internalPreferredAudioCodec)
public AudioFileCodec getInternalPreferredAudioCodec()
public CallCenter setPlayRingingWhenOfferingCall(Boolean playRingingWhenOfferingCall)
public Boolean getPlayRingingWhenOfferingCall()
public CallCenter setCallCenterQueueThresholdsIsActive(Boolean callCenterQueueThresholdsIsActive)
public Boolean getCallCenterQueueThresholdsIsActive()
public CallCenter setNetworkClassOfService(String networkClassOfService)
public String getNetworkClassOfService()
@GwtIncompatible public Response populate()
populate
in class BroadWorksObject
public Response populate(CallCenter.GroupCallCenterGetInstanceResponse resp, UserServiceInstanceTable1Row serviceRow)
resp
- The response object to perform populationpublic boolean equals(Object obj)
equals
in class BroadWorksUser
public int hashCode()
hashCode
in class BroadWorksUser
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