public class CallCenterQueueStatistics14sp9 extends Object
Modifier and Type | Field and Description |
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Integer |
averageAbandonmentSeconds |
boolean |
averageAbandonmentSecondsIsModified |
Float |
averageNumberOfAgentsStaffed |
boolean |
averageNumberOfAgentsStaffedIsModified |
Float |
averageNumberOfAgentsTalking |
boolean |
averageNumberOfAgentsTalkingIsModified |
Integer |
averageWaitSeconds |
boolean |
averageWaitSecondsIsModified |
Integer |
numberOfBusyOverflows |
boolean |
numberOfBusyOverflowsIsModified |
Integer |
numberOfCallsAbandoned |
boolean |
numberOfCallsAbandonedIsModified |
Integer |
numberOfCallsAnswered |
boolean |
numberOfCallsAnsweredIsModified |
Integer |
numberOfCallsTimedout |
boolean |
numberOfCallsTimedoutIsModified |
Integer |
numberOfCallsTransferred |
boolean |
numberOfCallsTransferredIsModified |
Modifier | Constructor and Description |
---|---|
protected |
CallCenterQueueStatistics14sp9()
Protected Call for Use by Node Construction Methods
|
|
CallCenterQueueStatistics14sp9(Integer numberOfBusyOverflows,
Integer numberOfCallsAnswered,
Integer numberOfCallsAbandoned,
Integer numberOfCallsTransferred,
Integer numberOfCallsTimedout,
Float averageNumberOfAgentsTalking,
Float averageNumberOfAgentsStaffed,
Integer averageWaitSeconds,
Integer averageAbandonmentSeconds) |
public Integer numberOfBusyOverflows
public transient boolean numberOfBusyOverflowsIsModified
public Integer numberOfCallsAnswered
public transient boolean numberOfCallsAnsweredIsModified
public Integer numberOfCallsAbandoned
public transient boolean numberOfCallsAbandonedIsModified
public Integer numberOfCallsTransferred
public transient boolean numberOfCallsTransferredIsModified
public Integer numberOfCallsTimedout
public transient boolean numberOfCallsTimedoutIsModified
public Float averageNumberOfAgentsTalking
public transient boolean averageNumberOfAgentsTalkingIsModified
public Float averageNumberOfAgentsStaffed
public transient boolean averageNumberOfAgentsStaffedIsModified
public Integer averageWaitSeconds
public transient boolean averageWaitSecondsIsModified
public Integer averageAbandonmentSeconds
public transient boolean averageAbandonmentSecondsIsModified
public CallCenterQueueStatistics14sp9(Integer numberOfBusyOverflows, Integer numberOfCallsAnswered, Integer numberOfCallsAbandoned, Integer numberOfCallsTransferred, Integer numberOfCallsTimedout, Float averageNumberOfAgentsTalking, Float averageNumberOfAgentsStaffed, Integer averageWaitSeconds, Integer averageAbandonmentSeconds)
protected CallCenterQueueStatistics14sp9()
public Integer getNumberOfBusyOverflows()
public CallCenterQueueStatistics14sp9 setNumberOfBusyOverflows(Integer numberOfBusyOverflows)
public Integer getNumberOfCallsAnswered()
public CallCenterQueueStatistics14sp9 setNumberOfCallsAnswered(Integer numberOfCallsAnswered)
public Integer getNumberOfCallsAbandoned()
public CallCenterQueueStatistics14sp9 setNumberOfCallsAbandoned(Integer numberOfCallsAbandoned)
public Integer getNumberOfCallsTransferred()
public CallCenterQueueStatistics14sp9 setNumberOfCallsTransferred(Integer numberOfCallsTransferred)
public Integer getNumberOfCallsTimedout()
public CallCenterQueueStatistics14sp9 setNumberOfCallsTimedout(Integer numberOfCallsTimedout)
public Float getAverageNumberOfAgentsTalking()
public CallCenterQueueStatistics14sp9 setAverageNumberOfAgentsTalking(Float averageNumberOfAgentsTalking)
public Float getAverageNumberOfAgentsStaffed()
public CallCenterQueueStatistics14sp9 setAverageNumberOfAgentsStaffed(Float averageNumberOfAgentsStaffed)
public Integer getAverageWaitSeconds()
public CallCenterQueueStatistics14sp9 setAverageWaitSeconds(Integer averageWaitSeconds)
public Integer getAverageAbandonmentSeconds()
public CallCenterQueueStatistics14sp9 setAverageAbandonmentSeconds(Integer averageAbandonmentSeconds)
public static CallCenterQueueStatistics14sp9 getFromNode(Node node)
node
- The source node to parse.public static CallCenterQueueStatistics14sp9[] getListFromNode(Node node, String elementName)
node
- The source node to retrieve the array.elementName
- The element name to iterate through.public static CallCenterQueueStatistics14sp9[] getListFromNode(Node[] nodeList)
nodeList
- The source node array to retrieve the elements.public CallCenterQueueStatistics14sp9Proxy getProxy()
public static CallCenterQueueStatistics14sp9 fromProxy(BroadWorksServer bws, CallCenterQueueStatistics14sp9Proxy proxy)
bws
- The current active BroadWorks Server connection.proxy
- The proxy object to inject.Copyright © 2016 ECG, Inc. All rights reserved.